At helsenorge.no
If you've received an appointment letter via helsenorge.no, you may message the OUS department directly through Helsenorge. This platform allows you to cancel your appointment or request a new time and date.
Response button
Should the scheduled time be inconvenient, you can inform us using the response button in Helsenorge. This button will appear in your inbox when you receive the appointment letter. Consequently, there is no need to call the hospital to cancel or reschedule your appointment.
For individuals under 16
The Helsenorge service is available to all individuals over the age of 16 who have provided their consent for full access at helsenorge.no. Guardians and parents (with parental resposibility) may provide consent on behalf of their children under the age of 16.
By phone
If you receive an appointment letter in Digipost, e-Boks or by post, you must contact the department by telephone to reschedule or cancel the appointment.
Notification deadline
Please notify the department at least 24 hours prior to your scheduled appointment, either through helsenorge.no or by phone, to avoid incurring any fees.